Support
Need help? We're here for you. Reach out through any of the channels below.
Email Support
Get help from our team within 24 hours.
Send Email →Discord Community
Chat with other users and get real-time help.
Join Discord →Average response time: Under 24 hours for email. Discord is typically faster during business hours (UTC-5).
Common Questions
How do I deploy my first instance?
Sign up, choose a plan, and click Deploy. Your AI agent will be running in under a minute.
My instance is stuck in Provisioning
Instances typically provision in 15-60 seconds. If stuck for more than 5 minutes, try destroying and re-creating it. If the issue persists, contact support.
How does AI usage billing work?
Each plan includes a set amount of AI usage credits. Usage is tracked automatically as your agent processes requests. When your budget is reached, the instance pauses.
Can I upgrade my plan?
Yes. You can switch plans at any time from your dashboard settings. The new budget takes effect immediately.
How do I connect my Discord bot?
Create a bot in the Discord Developer Portal, copy the token, and paste it when creating an instance. We encrypt it with AES-256 and never store it in plaintext.
What happens when my disposable plan expires?
The instance is automatically stopped and destroyed. All data is deleted. Make sure to save anything you need before expiry.